( Call Kim or Rick at Alliance BankCard 1 888 783 4690 for Help)

1.   Imprint customer’s credit card on sales slip ( If face to face  OR ask for CVV2 )

2.      Call Authorization Number 1-800-307-9888

3.      Listen for greeting.  Press <1> for “No Prompts”.   Press <2> for “Prompts” 

4.       Enter Bank Number <012400> and press <#> 

5.      Enter Merchant Number  <8839XXX> and press <#> 

6.      Enter code for type of transaction and press <#> 

1-Sale                                            6-Void Return

2-Return                                       7-Void Ticket Only

3-Ticket Only                               9-Deposit from Previous Business Day

4-Authorization Only                    0-Close Batch

5-Void Sale                                   12- Sale with AVS and CVV2

13-Auth Only with AVS                14-AVS Only no sale no Auth

7.      Enter Cardholder Number and press <#>

8.      Enter Exp. Date using four digits and press <#> (Example: 4/03 entered as 0403)

9.      Enter Sale Amount (without decimal) and press <#>

To correct an entry error before # has been pressed, press the* key.  Response will be that the entry was invalid and request that you re-enter the information

10.  Listen for prompt.  Press <#> to confirm Amount entered 

11.  Listen for Authorization Response Code.  Press <*> to repeat Response Code.

12.  Write Authorization Response Code on sales receipt and have customer sign. 

13.  If entering multiple transactions, press <#> and return to Step #6.   

14.  File bank and merchant card receipts by date and retain in the event that the cardholder or bank requests a copy at a later date.  Failure to provide copies of sales slips could result in a chargeback to your account.

*Press < *> to correct data entered incorrectly

To check on any New Transaction or a Prior Day’s Batch Total, Dial 1 800 247 1706  pick option 1, for a Prior Days Batch, Pick option 4 for new